Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- Register for Online Services with the NHS App or Patient Access. Log in – NHS App Online (service.nhs.uk)
- Using the GP online system: Patient Access – These accounts show you all your repeat medicine and dosage and you can choose the ones you need
- Fill out our prescription request form by clicking this link
- Fill out a repeat prescription request form – Bring the paper form to the surgery where you will find a prescription post box to the right hand side of the main entrance, or to the left hand side of the Dispensary window
- We do NOT take repeat prescription requests over the phone or email
Collecting your prescription
You can usually collect your prescription from the pharmacy 2 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- On the app or website where you order repeat prescriptions
- At your GP practice
- At any pharmacy that accepts repeat prescriptions
Non-urgent advice: EMERGENCY PRESCRIPTIONS
Your local pharmacy may be assist you with an emergency supply of medication.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- Phone our practice after 10am on 01484 689111
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
The receptionist may, at certain intervals, ask you to make arrangements to see the doctor or nurse before another repeat prescription is issued.
This is to ensure that your medications are working safely and effectively and allows you an opportunity to ask us any questions about your condition or medication.
Preparing for a medication review animation with captions Health Innovation Network
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Dispensary
Dispensary Hours
| Monday | 08:30 – 12:30 & 13:30 – 17:30 |
| Tuesday | 08:30 – 12:30 & 13:30 – 17:30 |
| Wednesday | 08:30 – 12:30 & 13:30 – 17:30 |
| Thursday | 08:30 – 12:30 & 13:30 – 17:30 |
| Friday | 08:30 – 12:30 & 13:30 – 17:30 |
Electronic Prescription Service (EPS)
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
What does this mean for you?
If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.
Is this service right for you?
Yes, if you have a stable condition and you:
- don’t want to go to your GP practice every time to collect your repeat prescription.
- collect your medicines from the same place most of the time or use a prescription collection service now.
It may not be if you:
- don’t get prescriptions very often.
- pick up your medicines from different places.
How can you use EPS?
You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:
- a pharmacy. a dispensing appliance contractor (if you use one).
- your dispensing GP practice (if you are eligible).
Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.
Can I change my nomination or cancel it and get a paper prescription?
Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.
Is EPS reliable, secure and confidential?
Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.
For more information please visit the NHS Choices website .
Chemist Deliveries
If you wish to have your medications delivered by the chemist you must ring the chemist direct and arrange this.
The telephone numbers are:
- Elmwood 681069
- Honley 661818
- Holmfirth 683945
Prescribing Support Service
Improving Access to Medicines
The practice has recruited two Practice Pharmacists who will be based at the surgery and will work as part of the extended practice team.
Our pharmacist will be based at the surgery on the following days;
- Thursday: 16:00-20:00
- Friday: 09:00-11:00
The role of the pharmacist will be to deal with a broad range of tasks around medicines and prescribing. The pharmacist has undergone extended training to equip them for the role. As an expert in medicines and their use, they will play a crucial role in supporting our patients. We know that having a pharmacist as part of the team improves safety and makes sure patients get the right effective medicine.
If you have any questions regarding your prescription or medicines the Practice Pharmacist will be your first port of call and will be happy to answer any questions. They can be contacted by ringing the practice on 01484 689111 to make your appointment or arrange a telephone consultation for advice.